Canadians were supposed to be freed from cellphone unlocking fees come Dec. 1, but some with a Bell-locked phone have found they’ve had to fight for their freedom.
That’s because the telecom giant will only unlock phones free of charge for current and former customers. Its policy excludes anyone who never signed up with Bell but acquired a second-hand phone that happens to be locked to its network.
Bell also turned down Laura Train-Fraser even though she says she was once a customer. Because the telecom couldn’t confirm this, it refused to unlock her phone.
“It’s ridiculous,” said Train-Fraser, who lives in Parry Sound, Ont. “I just think they’re finding whatever loopholes they can to get around this.”
Read full story here: Bell Says CRTC Promise Of Free Phone Unlocking Doesn’t Apply To Everyone – Business – CBC News
